Wheelchair Power Assist Dial Recalled for Loss of Control Risk
Max Mobility Smart Drive MX2+ SpeedControl Dial is recalled for a faulty electrical connection that could cause loss of control, potentially resulting in injury. Approximately 25,389 units are affected.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: This is an FDA Class I medical device recall. Although no illnesses or injuries have been reported, the FDA Class I classification requires a minimum score of 4 per the rubric. The hazard—a potential loss of control in a wheelchair power assist device—represents a significant risk of harm.
Plain-English summary
Max Mobility LLC is recalling the Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial (Ref: MX2-3DC), which is used with the SmartDrive MX2+ wheelchair power assist component. Approximately 25,389 units are subject to this recall.
The recall is due to a faulty electrical connection between the speed control dial and the wheelchair motor. This defect could result in loss of control of the device, potentially causing minor or major injuries.
The affected units carry serial numbers distributed between April 25, 2022, and July 8, 2025. Products have been distributed in all US states and US territories, as well as internationally to Canada, New Zealand, South Korea, Bermuda, United Kingdom, Japan, Taiwan, Australia, Brazil, Colombia, Mexico, Aruba, Sweden, Chile, Argentina, and Hong Kong.
Users who have affected units should stop using the device and contact Max Mobility LLC for further instructions regarding repair or replacement.
The recalled product
- Product
- Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.
- Manufacturer
- Max Mobility LLC
- Hazard
- loss-of-control
- electrical-fault
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (3)
- All Serial Numbers distributed between the dates of April 25
- 2022 - July 8
- 2025
Distribution
Distributed in 52 states:
- AK
- AL
- AR
- AZ
- CA
- CO
- CT
- DC
- DE
- FL
- GA
- HI
- IA
- ID
- IL
- IN
- KS
- KY
- LA
- MA
- MD
- ME
- MI
- MN
- MO
- MS
- MT
- NC
- ND
- NE
- NH
- NJ
- NM
- NV
- NY
- OH
- OK
- OR
- PA
- PR
- RI
- SC
- SD
- TN
- TX
- UT
- VA
- VT
- WA
- WI
- WV
- WY
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