The Recall Desk
HighCPSC·21770·Announced 2021-07-29

Specialized Electric Mountain Bike Battery Packs Recalled for Fire and Burn Hazards

Specialized is recalling about 2,500 first-generation Turbo Levo and Kenevo electric mountain bike battery packs because water can penetrate the seal around the LED control pad and cause the battery to short circuit, creating fire and burn hazards.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire and burn hazard from battery short circuit) where no injuries have been reported yet, which per the rubric qualifies as a High severity (score 3) recall.

Plain-English summary

Specialized Bicycle Components Inc. is recalling approximately 2,500 first-generation Turbo Levo and Kenevo electric mountain bike battery packs. The recalled bikes include 2016–2018 model year Turbo Levo FSR, 2018–2021 model year Turbo Levo HT, and 2018–2019 model year Turbo Kenevo FSR models, as well as individual Specialized M1 battery packs sold separately.

The battery packs have a defect in the seal around the LED control pad. Water can penetrate this seal and cause the lithium-ion battery to short circuit, posing fire and burn hazards to consumers. No injuries have been reported.

The affected battery packs were distributed through authorized Specialized retailers and online from November 2017 through May 2021 as part of complete bikes priced between $3,400 and $10,000. Individual Specialized M1 battery packs were sold separately through authorized retailers and at www.specialized.com from November 2017 through March 2019 for about $900, including units distributed under warranty claims.

Consumers should immediately stop using the recalled bikes and contact Specialized for a free repair. Do not charge the battery pack or expose it to wet conditions until an authorized Specialized retailer repairs it. Consumers can reach Specialized at 800-772-4423 (8 a.m. to 6 p.m. MT Monday–Friday), email [email protected], or visit www.specialized.com to click on "Safety Notices" for instructions on identifying recalled batteries and arranging repairs.

The recalled product

Product
Specialized 1st Generation Turbo Levo and Kenevo electric mountain bike battery packs
Manufacturer
Specialized Bicycle Components Inc., of Morgan Hill, Calif.
Category
Consumer Product — Bicycles / Electric Bikes
Hazard
  • fire
  • burn-injury
  • water-intrusion
  • short-circuit
Affected units
2,500

Distribution

Distributed nationwide across the United States.

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