The Recall Desk
HighCPSC·22718·Announced 2022-01-28

Matrix T1 and T3 Commercial Treadmills Recalled for Fire Hazard

Johnson Health Tech is recalling about 19,900 Matrix T1 and T3 Series commercial treadmills because the power cord can become loose from the power socket, causing sparking, smoking, melting, and fire. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The hazard involves fire risk with 58 reports of sparking, smoking, melting, and seven confirmed fires with property damage. Although no injuries or deaths have been reported, the documented fire incidents and property damage constitute a significant risk of harm under the rubric.

Plain-English summary

Johnson Health Tech North America Inc. is recalling approximately 19,900 Matrix T1 and T3 Series commercial treadmills sold in the United States. The treadmills have a power cord that can become loose from the power socket, posing a fire hazard.

Matrix Fitness has received 58 reports of the power cord and socket sparking, smoking, and/or melting. Seven of these reports involved actual fires, two of which resulted in property damage. No injuries have been reported.

The recalled treadmills include the Matrix T1x, T1xe, T3x, T3xh, and T3xe models manufactured from January 2009 through January 2018. The product models and serial numbers are located on the connecting bar at the bottom of the machine near the power socket. Specific serial number ranges are provided by model on the CPSC website.

The treadmills were distributed through Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com between August 2009 and October 2020, priced between $3,400 and $8,900. Consumers should ensure the power cord is completely inserted into the power socket before each use. Johnson Health Tech is offering free installation of a power cord bracket to repair the defect. Contact Johnson Health Tech North America toll-free at 866-218-3674 (8 a.m. to 5 p.m. CT, Monday–Friday), email [email protected], or visit https://matrixfitness.com/us/eng/safety-notices for more information.

The recalled product

Product
Matrix T1 and T3 Series Commercial Treadmills
Manufacturer
Johnson Health Tech North America Inc., of Cottage Grove, Wisc.
Category
Consumer Product — Exercise Equipment / Fitness Machines
Hazard
  • fire
  • electrical-loose-connection
Affected units
19,900

Distribution

Distributed nationwide across the United States.

Related recalls

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