The Recall Desk
SevereCPSC·23788·Announced 2023-08-31

Polaris MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Recalled for Puncture Hazard

Polaris is recalling about 15,900 Model Year 2022–2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles because handlebar hooks pose a puncture hazard and risk of serious injury during crashes. The firm has received four reports of puncture wounds.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source documents four reported puncture wound injuries caused by the handlebar hooks, meeting the rubric criterion for Severe (score 4) of "significant injury reports." This is not a theoretical hazard but one with documented harm.

Plain-English summary

Polaris Industries Inc. is recalling Polaris Model Year 2022–2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles have handlebar hooks that pose a puncture hazard and risk of serious injury if a rider's body impacts the handlebar hook during a crash.

The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.

About 15,900 of these snowmobiles were sold in the United States. Additional units—about 7,040—were sold in Canada. These vehicles were sold nationwide by Polaris dealers from December 2019 through April 2023 for between $13,300 and $22,000. The recalled snowmobiles were sold in black and custom color combinations with "POLARIS" or "KHAOS" stamped on the front side paneling. These vehicles were previously recalled in May 2023 for a different hazard.

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Consumers can contact Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, or visit www.polaris.com/en-us/off-road-recalls/ and enter their vehicle identification number (VIN) to check if their snowmobile is included in any recalls.

The recalled product

Product
Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Manufacturer
Polaris Industries Inc., of Medina, Minnesota
Hazard
  • puncture-wound
  • impact-injury
  • handlebar-defect
Affected units
15,900

Distribution

Distributed nationwide across the United States.