Guidecraft Kitchen Helper Towers Recalled Due to Fall Hazard Risk
Guidecraft Kitchen Helper Towers are being recalled because the internal platform can loosen, become unstable, or detach, creating a fall hazard for young children. The company has received 11 reports of falls, including three injuries.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural defect (platform loosening/detaching) with reported injuries, including three documented cases of harm (bloody nose and bruises). This meets the Severe criterion for risk-of-harm products where injury has been reported.
Plain-English summary
Guidecraft, of Mocksville, North Carolina, is recalling Guidecraft Kitchen Helper Towers in Classic and Contemporary styles sold in nine colors. The internal platform can loosen over time, become unstable, or detach, posing a fall hazard to young children. Approximately 25,235 units were sold.
The towers were sold online through Guidecraft, Amazon, Wayfair, Walmart, Target, Maisonette, and Overstock from June 1, 2022, through October 31, 2023, for approximately $200 each. Recalled towers have both an item number and lot number shown on foil stickers at the bottom of each tower's platform. The firm has received 11 reports of children falling, including three injuries such as a bloody nose and bruises.
Consumers should stop using the recalled towers immediately. Guidecraft is offering free repair parts and installation instructions. Contact Guidecraft toll-free at 800-524-3555 between 8 a.m. and 8 p.m. ET, Monday through Friday, email [email protected], or visit www.guidecraft.com/pages/product-recall for more information.
The recalled product
- Product
- Guidecraft Kitchen Helper Towers
- Manufacturer
- Guidecraft, of Mocksville, North Carolina
- Hazard
- fall
- structural-defect
- Affected units
- 25,235
Distribution
Distributed nationwide across the United States.