The Recall Desk
LowFDA (Food)·F-0118-2025·Announced 2024-11-13

MySyrup Sugar Free Salted Caramel Syrup recalled due to missing production records

My Chai Inc is recalling MySyrup Sugar Free Salted Caramel Syrup nationwide due to lack of production records documenting acidification procedures.

What this means for you

Cosmetic or documentation issue. No expected health impact, but the manufacturer is correcting the affected products.

Our severity reasoning: FDA Class III recall due to lack of production records documenting proper acidification procedures; the issue is documentation-based rather than confirmed product contamination.

Plain-English summary

My Chai Inc is recalling MySyrup Sugar Free Salted Caramel Syrup due to lack of production records that document proper acidification procedures. The manufacturer cannot provide documentation confirming that correct acidification protocols were followed during production.

The recalled product was distributed nationwide in 0.5-gallon (68 fl oz) square HDPE plastic bottles with batch codes RC032121-SFSLTCAR (3/21/23), RC062321-SFSLTCAR (6/23/23), and RC112921-SFSLTCAR (11/29/23).

Consumers who have purchased this product should return it to the point of purchase for a refund or contact My Chai Inc at 1110 SE Centennial St. # 6, Bend, OR 97702 for further instructions.

The recalled product

Product
MySyrup Sugar Free Salted Caramel Syrup. Product is packaged in the same square 0.5gallon HDPE plastic bottles and the volume is 68 fl oz. Ingredients: Water, natural flavor, potassium sorbate and sodium benzoate (to protect flavor), sucralose, acesulfame potassium, citric acid.
Manufacturer
My Chai Inc
Category
Food — Syrup / Sweetener
Hazard
  • production-record-missing

Distribution

Distributed nationwide across the United States.

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