The Recall Desk
HighFDA (Devices)·Z-1508-2024·Announced 2024-04-17

Nucleic Acid Isolation Device Recall: EZ2 Connect MDx-IVD Heater Failure

Qiagen Sciences is recalling 168 units of the EZ2 Connect MDx-IVD nucleic acid isolation device due to insufficient welding that causes heater cable embrittlement and device malfunction, resulting in sample loss during testing.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: FDA Class II medical device recall with no reported illnesses or injuries. The manufacturing defect causes device malfunction and sample loss, creating risk to diagnostic testing without direct human harm. Per rubric, risk-of-harm products without reported injury score as High (3).

Plain-English summary

Qiagen Sciences LLC is recalling 168 units of the EZ2 Connect MDx-IVD automated nucleic acid isolation and purification device (Model Number 9003230). This device is designed to isolate and purify nucleic acids for molecular diagnostic and molecular biology applications.

A manufacturing defect involving insufficient welding has been identified in affected units. The defect causes the heater cable to become brittle, which leads to heater malfunction. When the heater fails, the device displays ERROR 3481 HEATER UNABLE TO REACH TEMPERATURE and stops operating, resulting in loss of the sample being processed.

The recall affects 38 units distributed in the United States and 130 units distributed internationally in Austria, Australia, Belgium, Switzerland, Costa Rica, Czech Republic, Germany, Denmark, Spain, France, United Kingdom, Hungary, Italy, Jordan, Netherlands, Norway, Qatar, Saudi Arabia, Sweden, Slovenia, and Thailand.

The recalled product

Product
EZ2 Connect MDx-IVD Designed to perform automated isolation and purification of nucleic acids in molecular diagnostic and/or molecular biology applications. Model Number: 9003230
Manufacturer
Qiagen Sciences LLC
Hazard
  • heater-failure
  • welding-defect

Distribution

Distributed nationwide across the United States.