2023–2024 Jayco and Entegra Motorhomes Rearview Camera Failure Recall
Jayco, Inc. is recalling certain 2023–2024 Jayco Solstice and Entegra Expanse motorhomes built on Ford chassis because the rearview camera may not display an image when in reverse, reducing rear visibility and increasing crash risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a safety system (back-over prevention camera) where loss of function increases crash risk. Although no injuries or illnesses are reported in the source, the hazard involves a risk-of-harm product category typical of vehicle safety defects, placing it at severity level 3 per the rubric.
Plain-English summary
Jayco, Inc. is recalling certain 2023–2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. The affected motorhomes were built with a camera component that may fail to function properly.
Ford or Lincoln dealers will replace the rearview camera and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.
The recalled product
- Product
- 2023 ENTEGRA EXPANSE LI
- Brand
- ENTEGRA
- Manufacturer
- Jayco, Inc.
- Category
- Vehicle — Motorhome / RV
- Hazard
- visibility-loss
- camera-failure
- rear-visibility
- Affected units
- 136
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- EXPANSE LI
- SOLSTICE
- SOLSTICE LI
- EXPANSE
Distribution
Distributed nationwide across the United States.
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