The Recall Desk
HighNHTSA·21V110000·Announced 2022-12-02

2021-2022 Polestar 2 vehicles recalled for battery control software glitch

Polestar is recalling certain 2021-2022 Polestar 2 vehicles. A software issue in the Battery Energy Control Module may cause the high voltage system to disconnect, resulting in loss of drive power and increased crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a vehicle electrical system defect that could result in loss of propulsion and increased crash risk. No injuries or crashes have been reported, so it scores as High per the rubric criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Polestar Automotive USA, Inc. is recalling certain 2021 and 2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset, causing the high voltage system to disconnect.

When the high voltage system disconnects, the vehicle loses drive power. This increases the risk of a crash.

Approximately 3,457 vehicles are affected. Owners were notified by mail on April 23, 2021. Polestar will provide a free software update through a dealer or over-the-air update. Owners can contact Polestar customer service at 1-800-806-2504 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
2021 POLESTAR POLESTAR 2
Brand
POLESTAR
Manufacturer
Polestar Automotive USA, Inc.
Category
Vehicle
Hazard
  • software-glitch
  • loss-of-propulsion
  • crash-risk
Affected units
3,457

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • POLESTAR 2

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · POLESTAR

Same category