The Recall Desk
HighNHTSA·23V040000·Announced 2023-01-02

2021 Volkswagen ID.4 Software Defect May Cause Loss of Drive Power

Volkswagen is recalling 2021 ID.4 vehicles because a software defect in the battery management system may cause loss of drive power, increasing the risk of a crash. Free software updates will be provided by dealers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a risk-of-harm vehicle defect with no reported injuries, crashes, or fatalities. The source text does not document any incidents resulting from this software issue. Per the rubric, unconfirmed vehicle defects without reported harm score at most High (3).

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2021 Volkswagen ID.4 vehicles due to a software issue in the high-voltage battery management control module and pulse inverter system.

A software programming defect may cause the battery management control module to restart or the pulse inverter to deactivate. This malfunction can result in loss of drive power, which increases the risk of a vehicle crash.

This recall affects 20,904 2021 ID.4 vehicles. Owners will receive notification letters starting March 31, 2023.

To address this issue, Volkswagen dealers will update the high-voltage battery management control unit and pulse inverter control unit software free of charge. Owners may contact Volkswagen customer service at 1-800-893-5298 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
2021 VOLKSWAGEN ID.4
Brand
VOLKSWAGEN
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle
Hazard
  • power-loss
  • crash-risk
  • software-defect
Affected units
20,904

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • ID.4

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · VOLKSWAGEN

Same category