The Recall Desk
HighNHTSA·23V640000·Announced 2024-06-09

2023 Dodge Durango Shifter Interference Can Cause Sudden Power Loss

Chrysler is recalling certain 2023 Dodge Durango Pursuit vehicles because the shifter may slip out of gear while driving, causing sudden loss of drive power and increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: No reported injuries or crashes related to this defect; however, the risk of sudden power loss while driving presents a credible crash hazard, meeting the threshold for a high-severity risk-of-harm recall.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. In these vehicles, the shifter may experience interference with the shifter boot and slip out of gear while driving.

When the shifter slips out of gear while driving, the vehicle loses drive power suddenly. This can significantly increase the risk of a crash.

If you own one of these vehicles, contact an authorized Dodge dealer to have the shifter boot replaced for free. Owner notification letters were mailed starting November 7, 2023. For more information, contact FCA US, LLC customer service at 1-800-853-1403 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
2023 DODGE DURANGO
Brand
DODGE
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Transmission / Shifter
Hazard
  • sudden-power-loss
  • shift-interference
  • crash-risk
Affected units
125

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • DURANGO

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · DODGE

Same category