2024 Livewire S2 Del Mar motorcycle powertrain shutdown recall
LiveWire is recalling 2024 S2 Del Mar motorcycles due to a software defect that may unexpectedly shut down the powertrain, causing loss of drive power and increasing crash risk. An over-the-air software update will be provided.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a software defect that could cause unexpected powertrain shutdown and loss of drive power, creating a risk of crash. Per the rubric, risk-of-harm products without reported injuries score as High (3). No fatalities or injuries are reported in the source.
Plain-English summary
LiveWire EV, LLC is recalling 2024 S2 Del Mar motorcycles due to a defect in the Vehicle Supervisory Control (VSC) software that may initiate a powertrain shutdown when internal software voltage thresholds are exceeded.
An unexpected powertrain shutdown can cause loss of drive power while the motorcycle is in use, significantly increasing the risk of a crash. Approximately 523 motorcycles are affected by this recall.
LiveWire will release an over-the-air software update to address this issue. Owner notification letters were mailed on March 5, 2024. Owners should contact LiveWire customer service at 1-855-387-4337 to schedule the update. You may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.
The recalled product
- Product
- 2024 LIVEWIRE S2 DEL MAR
- Brand
- LIVEWIRE
- Manufacturer
- LIVEWIRE EV, LLC
- Category
- Vehicle — Motorcycle
- Hazard
- software-defect
- powertrain-shutdown
- crash-risk
- Affected units
- 523
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- S2 DEL MAR
Distribution
Distributed nationwide across the United States.
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