2024 Tesla Cybertruck Rearview Camera Delay Software Defect
Tesla is recalling certain 2024 Cybertruck vehicles due to a software defect causing delayed rearview camera images. The delay reduces visibility when backing up, increasing crash risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This is a safety-critical rear visibility defect with no reported injuries or crashes. The hazard poses theoretical risk of backing-related accidents, meeting the rubric criterion for 'risk-of-harm products where injury has not yet been reported.'
Plain-English summary
Tesla, Inc. is recalling certain 2024 Cybertruck vehicles due to a software defect affecting the rear-view camera system. The rearview camera image may be delayed after the driver shifts into reverse.
This defect prevents the vehicles from meeting Federal Motor Vehicle Safety Standard (FMVSS) 111, which requires adequate rear visibility. A delayed rearview image reduces the driver's view of what is behind the vehicle, significantly increasing the risk of a backing-up crash.
Approximately 27,185 vehicles are affected by this recall. Tesla has released a free over-the-air software update to correct the issue. Owner notification letters were sent on November 25, 2024.
To ensure your vehicle is updated, contact Tesla customer service at 1-877-798-3752. For questions or to report issues, you may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.
The recalled product
- Product
- 2024 TESLA CYBERTRUCK
- Brand
- TESLA
- Manufacturer
- Tesla, Inc.
- Hazard
- camera-delay
- rear-visibility-defect
- Affected units
- 27,185
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- CYBERTRUCK
Distribution
Distributed nationwide across the United States.
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