The Recall Desk
HighNHTSA·25V160000·Announced 2026-02-03

2021-2022 Ford Edge Rearview Camera Software Error Recall

Ford is recalling 2021-2022 Edge vehicles due to a rearview camera software error that may display a blank or distorted image, reducing visibility when backing up. Dealers will provide free software updates.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall addresses a software defect in a back-over prevention system with no reported injuries or crashes. Per the severity rubric, when a risk-of-harm product has not yet resulted in reported injury, the maximum score is 3 (High).

Plain-English summary

Ford Motor Company is recalling certain 2021 and 2022 Ford Edge vehicles that were previously repaired incorrectly under an earlier recall campaign. A software error in the rearview camera system may cause the camera to display a blank or distorted image when the vehicle is in reverse.

Approximately 2,290 vehicles are affected by this recall. The visibility reduction can limit the driver's view of what is behind the vehicle, increasing the risk of a crash when backing up.

Dealers will update the rearview camera software at no charge to owners. Owner notification letters were mailed on April 25, 2025. To schedule the repair, owners should contact Ford customer service at 1-866-436-7332. Ford's reference number for this recall is 25S28. Additional information is available through the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or at nhtsa.gov.

The recalled product

Product
2021 FORD EDGE
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle
Hazard
  • rearview-camera-software-error
  • reduced-visibility
  • crash-risk
Affected units
2,290

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EDGE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category