The Recall Desk
HighNHTSA·25V487000·Announced 2027-01-07

2022-2023 Mercedes-Benz EQB battery defect may cause sudden power loss

Mercedes-Benz is recalling 2022-2023 EQB models due to a high-voltage battery defect that may cause sudden loss of drive power. Owners should park outside until dealers replace the battery, free of charge.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a potential loss of drive power that increases crash risk, a high-risk-of-harm condition. However, no injuries or illnesses have been reported, and the hazard is theoretical based on the defect condition, applying the rubric's cap of 3 for unconfirmed theoretical hazards.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2022–2023 EQB 350 4MATIC and EQB 300 4MATIC vehicles. The high-voltage battery bus bar may be secured with incorrect screws, which can cause a sudden loss of drive power without warning. This loss of drive power increases the risk of a crash.

Approximately 660 vehicles are affected. The recall impacts both 2022 and 2023 model years of the EQB 350 4MATIC and EQB 300 4MATIC.

Owners are advised to park their vehicles outside until the recall repair is completed. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This remedy will be rolled out in phases based on model and model year. Owner notification letters were mailed on January 9, 2026. Owners may contact Mercedes-Benz USA customer service at 1-800-367-6372 or reference MBUSA recall number 2025080004.

The recalled product

Product
2023 MERCEDES-BENZ EQB 350 4MATIC
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Electric Vehicle / Battery System
Hazard
  • battery-defect
  • loss-of-power
  • crash-risk
Affected units
660

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • EQB 350 4MATIC
  • EQB 300 4MATIC

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same category