The Recall Desk
HighNHTSA·25V639000·Announced 2027-01-09

2024 Chevrolet Equinox EV Pedestrian Alert System Malfunction

General Motors is recalling 23,700 2024 Chevrolet Equinox EV vehicles because the pedestrian alert sound system may not produce sufficient volume changes when moving at low speeds, potentially leaving pedestrians unaware of approaching vehicles.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Federal Motor Vehicle Safety Standard (FMVSS 141) violation affecting pedestrian safety system. This is a risk-of-harm product where pedestrians may not receive adequate auditory warning. No injuries or illnesses have been reported, making this a theoretical rather than actualized hazard.

Plain-English summary

General Motors is recalling the 2024 Chevrolet Equinox EV due to a defect in the pedestrian alert sound system. The system may not produce a sufficient change in volume between when the vehicle is stopped and when it is moving at low speeds.

This condition violates Federal Motor Vehicle Safety Standard (FMVSS) 141, which establishes minimum sound requirements for hybrid and electric vehicles to alert pedestrians to their presence and movement.

A vehicle with insufficient pedestrian warning sound may result in pedestrians being unaware of the vehicle's approach, increasing the risk of pedestrian injury.

Owners will receive a free software update to the vehicle's body control module through their Chevrolet dealer or via an over-the-air (OTA) update. Owner notification letters were mailed on November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. General Motors' reference number for this recall is N252527170.

The recalled product

Product
2024 CHEVROLET EQUINOX EV
Brand
CHEVROLET
Manufacturer
General Motors, LLC
Category
Vehicle
Hazard
  • pedestrian-alert-failure
  • injury-risk
Affected units
23,700

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EQUINOX EV

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · CHEVROLET

Same category