2024 Mercedes-Benz eSprinter rear axle drivetrain welds may fail
The rear axle drivetrain welds in certain 2024 Mercedes-Benz eSprinter vehicles may fail, causing loss of drive power and increasing the risk of a crash or vehicle rollaway.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: This recall addresses a structural vehicle defect—failing welds on the rear axle drivetrain—that creates a concrete risk of loss of drive power and vehicle rollaway, meeting the rubric criterion for Severe severity.
Plain-English summary
Daimler Vans USA, LLC is recalling certain 2024 Mercedes-Benz eSprinter vehicles due to a defect in the rear axle electric drivetrain. The welds on the helical gear within this component may fail.
If the welds fail, the vehicle will lose drive power. Loss of drive power increases the risk of a crash. Additionally, if the welds fail and the parking brake is not applied, the vehicle may roll away, which increases the risk of a crash or injury to occupants or others.
Owners should contact Daimler Vans USA customer service at 877-762-8267 to arrange a free repair. Owner notification letters were mailed beginning May 5, 2025. Authorized dealers will replace the affected rear axle electric drivetrain at no charge. For additional information, owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or visit nhtsa.gov.
The recalled product
- Product
- 2024 MERCEDES-BENZ ESPRINTER
- Brand
- MERCEDES-BENZ
- Manufacturer
- Daimler Vans USA, LLC
- Hazard
- weld-failure
- loss-of-drive-power
- rollaway-risk
- crash-risk
- Affected units
- 689
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- ESPRINTER
Distribution
Distributed nationwide across the United States.
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