The Recall Desk
HighNHTSA·25V125000·Announced 2027-04-02

Audi Q4 E-Tron Charger Failure May Cause Loss of Drive Power

The on-board charger (OCDC) in certain 2024–2025 Audi Q4 E-Tron and ID.4 vehicles may fail and stop charging the 12-volt battery, resulting in loss of drive power and increased crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The on-board charger failure can result in loss of drive power, which increases crash risk. However, no actual injuries or deaths have been documented in the source material, so this meets the rubric criteria for High: a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2024 and 2025 Audi Q4 E-Tron and Q4 E-Tron Sportback vehicles, as well as certain 2024 Volkswagen ID.4 vehicles. The on-board direct charger (OCDC) may fail and stop charging the 12-volt battery.

When the on-board charger fails, the 12-volt battery stops charging, which can result in a loss of drive power. A loss of drive power increases the risk of a crash.

This recall affects an estimated 13,769 vehicles. Owner notification letters were mailed on May 20, 2025. Dealers will replace the on-board charger at no cost to the owner.

Owners should contact their Audi or Volkswagen dealer to schedule service. Audi owners may contact Audi customer service at 1-800-253-2834, and Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. For more information, contact the NHTSA Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171).

The recalled product

Product
2025 AUDI Q4 E-TRON
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Electric Vehicle Charging System
Hazard
  • charger-failure
  • loss-of-drive-power
  • crash-risk
Affected units
13,769

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • Q4 E-TRON
  • Q4 SPORTBACK E-TRON
  • ID.4

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · AUDI

Same category